Never lose another customer to a missed call
When your team is on a job, in an appointment, or closed for the night, Kivo texts the caller back within seconds so they book with you instead of calling your competitor.
Kivo Instant Dispatch
LiveAutomated customer recovery flow
Missed incoming call
(555) 349-8812 • 2 seconds ago
Hi! Thanks for calling Kivo Agency. We are currently assisting another client. How can we help you today?
Hi! I need to schedule an urgent service consultation for tomorrow morning.
We would love to help! Choose a convenient time slot directly on our calendar:
Instant Appointment Booking
Tomorrow • 9:00 AM available
When you can't answer, callers dial the next contractor.
Every unanswered ring is an urgent customer looking for help. Without an immediate answer, they move down the search results within seconds.
Missing just 2 to 3 calls each week costs thousands in lost monthly revenue.
Kivo reaches out via text in under 5 seconds so callers stay with your business.
How missed-call recovery works
Turn unanswered phone calls into booked jobs automatically, whether you are on a job site or closed for the evening.
Customer calls your business
When you miss a call while on a job or after hours, our system logs the caller number immediately.
Incoming line busy
Caller: (555) 312-8901
Automatic text follow-up sends
Within seconds, the caller receives a friendly, custom text asking how you can help them today.
Hi! Sorry we missed your call.
How can we help you today?
Caller books an appointment
The customer replies or taps your booking link to lock in a time on your calendar without phone tag.
Confirmed: Service Visit
Tomorrow at 10:00 AM
Turn missed calls into booked jobs
When you are on a job site or with a patient, unanswered calls cost you revenue. Kivo texts callers immediately so they book with you instead of calling your competitor.
Automated response
Hi, thanks for calling Kivo Agency! We are on the line or with a client. How can we help you today?
Hi, I need an emergency pipe repair this afternoon. Can someone come by?
Caller answers the automated SMS
Details and job requirements are captured in real time.
Direct booking link dispatched
The caller chooses an available time directly on your calendar.
Ready to recover your missed calls?
Set up automated SMS recovery for your business in just a few steps.
Built for high-volume, phone-driven trades and practices
Every trade handles unique emergency calls and schedule requests. Kivo replies to missed callers within seconds with tailored next steps.
Urgent leaks and burst pipe recovery
Homeowner calling during an active basement leak at 8:45 PM while your crew is on another job.
Simulated automated exchange
Personalized for plumbers
Emergency Triage
Instantly tags major water leaks and alerts on-call technicians.
Photo Requests
Asks callers to text a quick photo of the issue for accurate quoting.
Live Dispatch Sync
Routes urgent requests directly to your on-call scheduling board.
Ready to stop losing customers to unanswered calls?
When you miss a call on the job, Kivo automatically texts the caller in 3 seconds so they can book an appointment instead of calling your competitor.